As benefit advisers, we understand the tightrope employers walk in an attempt to meet employee expectations while
building an aggressive model to contain costs and guide participants towards healthier lifestyle choices.
While employers must maintain focus on aggressive near-term cost management solutions, longer-term strategies must
be deployed which tackle employer challenges. Piper Jordan’s Benefit Brokerage practice attacks these challenges
by providing a holistic assessment of the entire organization and carefully developing health and productivity
strategies which are far ahead of mainstream trends.
Our team is entirely intertwined with our clients’ teams. We own all escalations, vendor management, troubleshooting,
and member advocacy. Our advanced Escalation control system and client database allows us to easily monitor and
report on ongoing issue resolution. We settle claims and administrative issues with ease.
Our insightful suite of reports includes quantification of financial results, as well as ongoing analysis of emerging
trends, population health and more. We provide monthly executive dashboards and robust quarterly reports that dive
deep into your plan design, network utilization, cost drivers and trends, and we make meaningful recommendations
for new and innovative vendor services that will have an impact on plan performance.
We diligently run full analyses of claims experience, funding methods, and other trend components to identify cost
drivers and create strategies around them. Cost projections are used to finalize plan designs, wellness strategies,
and cost-containment programs. Our Analysts work with Milliman on extensive actuarial reviews to accurately estimate
future liabilities and forecast obligations and reserves, allowing us to expertly forecast cost trend years out.
We implement guidance and advice on current (and future) marketplace trends and innovations. We annually benchmark
groups against their industry-related peers. When needed, we invoke cost-saving interventions and postulate alternative
plan offerings as well as wellness & financial initiatives.
Our compliance services include proactive advice, analysis, and support on federal and state laws relevant to client
plans with guidance on developing compliance strategies. Support for ERISA, HIPAA, COBRA, and ACA is included in
our suite of services.
Providing diverse communication is the key to a successful implementation and enrollment campaign. We motivate,
educate and support employees throughout the entire enrollment process and beyond.