Piper Jordan.

Benefits Consulting. | Benefits Administration.



Our capabilities

We look beyond the trend to create a complete benefits experience beyond expectations.

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Insight


As benefit advisers, we understand the tightrope employers walk in an attempt to meet employee expectations while building an aggressive model to contain costs and guide participants towards healthier lifestyle choices.

As a trusted partner, we hold to a daily mission of conveying passion and determination while delivering exemplary service and strategic, best-in-class solutions. Our team members proactively provide innovative recommendations that place our clients on a peak-performer track.

A just-for-you, data-driven approach.

Our consultants are data-driven health plan leaders who know that data is only useful when it is combined with seasoned analysis. We focus on the issues that support your business such as operational analysis, benefit plan pricing and plan design, reserving and financial reporting, claim experience and financial analysis, and the return on investment (ROI) of health, wellness, and disease management programs.

Our consultants do not provide cookie-cutter recommendations – they recommend specific improvements and efficiency measures your business can truly achieve.

VERTICALS

Health

We have structured our services and our consulting approach to consider the entire cycle of offering benefits to your workforce - executing on strategies that consider compliance issues, population health challenges, benefit trends, communication, and enrollment needs.

Disability/Leave

Our life and disability practice is unique in the industry as it is focused on the performance, value, and competitiveness of these all‐too‐often segregated plans. We are drivers of integration, constantly uncovering ways to harmonize plan designs across various programs and employee populations.

Life Insurance

Further emphasizing our life and disability expertise, we conduct detailed experience reviews on a quarterly basis, monitoring the carrier’s reserving methodology, IBNR, disability claim durations, social security award rates, and other critical indicators of the financial health of the plans.

Pharmacy

We have more than 20 years of experience tackling the pharmacy marketplace, which allows for the management of vendor selection, contracting, and oversight, and the development of an effective pharmacy benefits plan model.

Population Health

We work with our clients to develop plan design strategies that meet their long‐term business goals from both a cost and talent management perspective. We then conduct a demographic population health analysis and in‐depth examination of your workforce, family status, financial status and priorities, career position, and motivations.

Benefits Administration

Piper Jordan’s benefits administration practice covers a broad range of services. Inherent in our day‐to‐day health and welfare consulting services, we work with all of our clients’ benefits administration vendors on every aspect of their plans. We share in the HR administration role with our clients so we can make our clients live easier.

Vendor Strategies

Piper Jordan evaluates a broad range of factors which lead us to our vendor recommendations. To formulate recommendations, we assess core competence and reputation, we research performance, we calculate viability, we validate essential elements such as data management, we evaluate implementation and maintenance requirements, and we ensure an awarded vendor can support our client’s unique needs.

Communication

Piper Jordan’s design team works with our service teams to develop an innovative and engaging communication strategy which includes custom designed materials in both hard-copy and electronic form. Our multi-modal communication approach is designed to engage all levels of decision maker as well as all generational profiles.

Compliance

Our compliance team and consultants work directly with regulators and outside counsel to interpret any legislative and regulatory release and to develop various employer solutions for compliance.

Outreach

Customized and branded, fully-responsive benefits websites to keep your population truly plugged-in to their benefits year-round.

Best-in-class print designs with flexible mailing windows that ensure your employees know what they need to know when they need to know it.

SMS text messaging and targeted emails allow you to communicate messaging to individual segments of your population.

TEAM

Robyn Piper

Partner

Jay Jordan

Partner

Kelly Ellis

VP, Operations

Cathy Blazej

Senior Account Executive

Cecil Warner

Sr. Consultant

Ben Hendricks

Manager, Performance & Innovation

Christian DeKnock

Lead Designer

Gina Matter

Director of Pharmacy Services

Niko Siton

Brand Ambassador

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